Weaver Business Academy

HIPAA & Client Data Privacy for Small Practices (Staff Training)

Workplace Safety & Respect 2 hrs 41 min

Patient privacy isn't just the doctor's job; it belongs to everyone who handles patient information, from the front desk to billing. Fifteen lessons, each a researched written lesson with its sources and a narrated video, teach a small practice's whole staff how to protect it day to day. You learn what counts as protected health information, who the privacy officer is, and why the practice's own written policies are the house rules. You handle the everyday moments: sharing only what's needed, what the waiting room can hear, and phones, voicemail, reminders and family members. You learn patients' rights to their own records, how to check who's asking, and what outside helpers have to promise. You keep it secure on screens, logins and devices, in email, texts and faxes, and on paper and in the trash, and you learn to spot the tricks. When something goes wrong, you learn how to tell whether it might be a breach and why you report it the same day. You finish by building your own Privacy Workbook. This course is staff training. It isn't legal advice, and it isn't a credential or a seal of approval; your practice's privacy officer and written policies govern.