Front Desk & Client Intake Excellence — the companion book
The companion book to Front Desk & Client Intake Excellence for Small Teams, 133 pages.
1 file
Weaver Business Academy
Front Desk & Client Intake Excellence (PDF book)
The companion book to the course Front Desk & Client Intake Excellence for Small Teams: all fifteen lessons as a 133-page PDF, each with its sources.
Five parts: First Impressions, at the Counter and on the Line · Intake, Forms, and the Client's Path Through the Desk · The Book · Messages, Handoffs, and Money · Privacy, Memory, and the Desk Guide. You finish by building your own Desk Guide.
This book is not legal or financial advice. Where the law comes in, it points you to the owner, the payment processor and the business's attorney.
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