Workplace Violence Prevention for Small Service Teams

Workplace Violence Prevention for Small Service Teams

A small service team can't control who walks through the door, but it can prepare. Fifteen lessons, each a researched written lesson with its sources and a narrated video, teach your team to leave, get safe and call for help. You learn the four directions violence comes from and where your team is exposed, let the building do half the work, and set safer routines for opening, closing and working alone. You learn the signs that come before, how to calm a situation down for safety, how to disengage and get out, and how to call for help. Three hard situations get their own lessons: a robbery, knowing your exits, and when danger follows someone to work. Then you learn to speak up early and what to do after an incident. You finish by building your own Get-Safe Plan. It is not, by itself, the written workplace violence prevention plan some states require, and this course is not legal advice.